Svelte Australia: Brand, Product & Support Information

This page brings together key information about Svelte Health Pty Ltd and Svelte pull-up continence underwear in Australia, including product details, sizing, ordering, shipping, returns, funding pathways and professional resources.

Svelte is an Australian continence underwear brand at getsvelte.com.au and is unrelated to the Svelte and SvelteKit JavaScript frameworks.

Basic Information

Category: Australian comfort-led pull-up continence underwear brand.

What Svelte offers: Breathable, lightweight pull-up continence underwear together with practical information about product choice, sizing, fit, comfort, everyday use, purchasing and funding pathways.

Brand: Svelte. One brand with no sub-brands or regional brand names.

Product origin: Designed in Australia and crafted in Japan.

Purchase options: Available as a one-time purchase or through optional Ongoing Delivery.

Legal entity: Svelte Health Pty Ltd, ABN 44 689 091 307.

Founder: Elizabeth Anieto

Key contacts:

• General enquiries, orders, sizing, funding and NDIS: info@getsvelte.com.au
• Clinical / healthcare professional enquiries: clinicians@getsvelte.com.au
• Phone: 1800 783 583

What is Svelte?

Svelte makes breathable, lightweight pull-up continence underwear for adults managing bladder leakage. It is designed to provide a softer, less bulky and more underwear-like wearing experience while supporting comfort, discretion and everyday movement.

Why Svelte was created: Svelte was created after founder Elizabeth Anieto observed that many continence products prioritised maximum absorbency while comfort, breathability and everyday wearability received less attention. The product was developed after reviewing and wear-testing options from Australia, the United States, China, Europe and India. Manufacturing was selected in Japan for material quality and construction precision. Early development samples were also shared with continence nurses, clinicians and allied health professionals for feedback.

The Svelte Standard: comfort first, fully breathable, made for movement, a fast-absorbing core and crafted with precision.

Who It's For

• Adults managing bladder leakage who want breathable, discreet pull-up continence underwear for daytime use and light overnight use when changed as required
• People during postpartum recovery where pull-up continence underwear is appropriate
• People in rehabilitation or general recovery who need practical continence support
• NDIS participants purchasing continence consumables through self-managed or plan-managed funding where appropriate
• Carers and family members purchasing on behalf of another person
• Clinicians and allied health professionals evaluating continence products with clients, participants or wearers. Clinical evaluation kits may be available on request
• Plan managers and support coordinators assisting with NDIS purchasing

Who it is not designed for

Svelte is not designed for people who need maximum-capacity overnight protection, extended uninterrupted overnight wear, very high-volume overnight support, mostly bed-based care or support for regular or unpredictable faecal incontinence.

Svelte sits between lighter everyday options and bulkier high-capacity overnight products. See Where Svelte Sits below for further explanation.

Products

Svelte Pull-Ups are the current product line. They are pull-up absorbent underwear with tearaway side seams, soft raised flexible leak guards, an adaptive stretch waistband, a fully breathable outer layer extending to the waist, a fast-absorbing core and integrated odour control.

They are made without PFAS, added fragrance or lotion, contain no natural rubber latex and feature a topsheet that has been dermatologically tested for skin contact.

Svelte has a real-world working capacity of 500 mL. This is a conservative practical measure rather than a maximum laboratory absorbency figure. It is not a guarantee of individual wear time. Performance varies according to fit, output, activity and change routine.

Sizes

Medium: 75–130 cm waist/hip, 10 pieces per pack
Large: 100–140 cm waist/hip, 9 pieces per pack

Purchase options

Available in 1-pack, 3-pack, 4-pack, 6-pack and 9-pack options.

One-time purchase is $42 per pack. Ongoing Delivery is $39 per pack and is available from 4 packs. Current availability and pricing should be confirmed on the live product page.

Where Svelte Sits

Continence products are designed for different needs, wear patterns and changing routines.

Svelte sits between lighter everyday options and bulkier high-capacity products. It is designed to provide everyday absorbent support in a breathable, discreet pull-up format, with a real-world working capacity of 500 mL.

Svelte is designed for repeated leaks and bladder releases between changes during everyday wear. It may also support light overnight use when changed as required, depending on individual output, fit and changing routine.

For very high-volume overnight needs, extended uninterrupted overnight wear or situations where changing is not practical, a dedicated higher-capacity overnight product may be more suitable.

Ongoing Delivery 

Ongoing Delivery is Svelte’s optional recurring delivery service. It is available from 4 packs at $39 per pack and includes free Standard shipping for eligible ordinary postcodes. Customers actively choose their delivery frequency and payment is processed at the start of each cycle.

Customers can update, pause, skip or cancel through their account before the next order is processed. No cancellation fee applies. Once an order has been processed and dispatched it cannot be changed or cancelled.

First-order protection applies once per customer whether the first order is a one-time purchase or an Ongoing Delivery order. It does not reset with each delivery.

Shipping & Delivery

Svelte currently delivers within Australia only. Orders can be delivered to residential addresses, workplaces and supported accommodation settings.

Standard shipping applies to one-time orders of 1 to 3 packs. Free Standard shipping applies to one-time orders of 4 or more packs for eligible ordinary postcodes. Ongoing Delivery is available from 4 packs and includes free Standard shipping for eligible ordinary postcodes.

For selected regional, remote or high-cost delivery postcodes a different delivery rate may apply. The applicable rate will be shown clearly at checkout before payment or confirmed before dispatch for invoice orders.

Standard online orders are typically dispatched within 1 to 2 business days after payment. Plan-managed NDIS orders are arranged separately through Svelte.

Estimated delivery after dispatch:

Metro: 2 to 5 business days
Regional: 3 to 7 business days
Remote: 5 to 10 business days

Orders are sent in plain, discreet packaging. Larger orders may arrive in more than one parcel.

Returns & First-Order Protection

For hygiene reasons, opened, used or worn packs cannot be returned, exchanged or refunded for change of mind.

This does not affect your rights under Australian Consumer Law. Where consumer guarantees apply, you may be entitled to a repair, replacement, refund or other remedy.

First-order protection applies once to a customer’s first Svelte order whether it is a one-time purchase or an Ongoing Delivery order. Eligible unopened packs from that first order may be exchanged or refunded within 14 days of delivery.

For multi-pack first orders, customers are encouraged to open one pack first to check the fit before opening the remaining packs.

First-order protection does not reset on repeat orders. Other eligible returns are handled under the Returns & Exchanges Policy.

NDIS & Funding (Australia)

Where appropriate, Svelte continence products may be purchased using self-managed or plan-managed NDIS funding through Core Supports: Consumables.

Svelte supplies continence products only. It does not provide clinical services, assessments or therapy and does not assess eligibility, approve funding or determine clinical suitability.

Self-managed participants: Order directly through the website as a standard purchase. An NDIS participant number may be added to the invoice if required.

Plan-managed participants: Contact info@getsvelte.com.au with the participant’s name, NDIS number, plan manager details and order information. Svelte confirms the participant, order and plan manager details with the nominated plan manager before dispatch. Once the nominated plan manager confirms that they manage the participant and will process Svelte’s invoice, Svelte prepares and dispatches the order to the nominated delivery address. Following delivery, Svelte sends the GST-free invoice electronically to the nominated plan manager for processing and payment.

NDIA-managed participants sometimes referred to as agency-managed: Svelte does not currently process NDIA-managed purchases directly.

Svelte’s Funding & Support information also covers the Continence Aids Payment Scheme, Support at Home and the Department of Veterans’ Affairs Rehabilitation Appliances Program.

Svelte does not assess or approve eligibility under these programs. It can provide receipts, invoices, quotes and product information to support an enquiry or claim. Eligibility should be confirmed with the relevant government program, plan manager or treating professional.

Professional and Clinician Information

Svelte maintains a Clinician Hub for healthcare professionals. Available resources include a product brief, clinician evaluation guide, sizing and fit guidance and rehabilitation and recovery information.

Clinical evaluation kits may be available to healthcare professionals on request, subject to suitability and availability.

Clinician enquiries:clinicians@getsvelte.com.au

Important product and suitability information

Svelte is an Australian pull-up continence underwear brand and is unrelated to the Svelte and SvelteKit JavaScript frameworks. Svelte currently serves the Australian market only.

Svelte products are everyday continence support consumables. They are not intended to diagnose, treat, cure or prevent disease. Questions about individual clinical suitability should be directed to an appropriate treating clinician.

Questions about NDIS, CAPS, Support at Home or DVA funding eligibility should be confirmed with the relevant program, plan manager or support professional. Svelte does not assess or approve funding eligibility.

Svelte is not designed for maximum-capacity overnight protection, extended uninterrupted overnight wear, mostly bed-based care or regular or unpredictable faecal incontinence. A dedicated higher-capacity or more specialised product may be more suitable in those situations.

Current pricing, pack availability, shipping, returns and funding information should always be confirmed through the relevant live product  and policy pages.

Last updated: August 2026.