Svelte for NDIS Plan Managers - Ordering, Invoicing & Product Information Skip to main content

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This section is intended for NDIS plan managers, support coordinators and other professionals involved in purchasing or administrative support.

 

It contains professional-use information to support order processing and invoicing. It does not replace clinical judgement, participant-specific assessment or local care protocols.

Svelte for NDIS Plan Managers

Continence Consumables at a Glance

Svelte supports self-managed and plan-managed NDIS purchasing where continence products are funded and the purchase is in line with the participant’s plan.

Svelte provides product supply only. We do not assess NDIS eligibility, approve funding, confirm reimbursement or determine clinical suitability.

Svelte is not an NDIS-registered provider. Plan-managed participants can choose registered or unregistered providers. For NDIA-managed participants, Svelte products are available through BrightSky Healthcare.

Key NDIS Purchasing Details

  • NDIS Support Category: Core Supports, Consumables, where funded and appropriate to the participant’s plan
  • Product type: Pull-up continence consumable
  • Service status: Product supply only. No clinical assessment or therapy is provided
  • GST treatment: GST-free where the requirements for a GST-free NDIS supply are met
  • Order pathways: Self-managed and plan-managed NDIS orders are supported directly by Svelte. For NDIA-managed participants, Svelte products are available through BrightSky Healthcare.
A calm desk scene with a laptop, folder, paper and parcel representing plan manager ordering and documentation support.

Product Overview

Svelte is comfort-led pull-up continence underwear designed for everyday wear.

It may also support light overnight use when changed as required, depending on output, fit, comfort and changing routine.

Another product format or a higher-capacity overnight product may be more suitable for heavier overnight output, uninterrupted overnight wear, ongoing or unpredictable bowel leakage or mostly bed-based care

Key Product Features

Svelte is designed as a comfort-led everyday pull-up, balancing practical absorbency with breathability, softness, movement and discretion.

Continuous breathability
A breathable outer layer extends from front to back and through to the waist, helping heat and moisture vapour escape during wear.
Adaptive stretch waistband
Designed to flex and recover with sitting, bending and normal changes in abdominal shape, helping maintain a comfortable, secure fit.
Soft, flexible leak guards
Raised leak guards sit close around the thighs and flex with movement to support containment without unnecessary stiffness or bulk.
Fast intake and distribution
The absorbent core is designed to draw in and disperse liquid quickly, helping reduce rewet and support a drier-feel experience between changes.
Quiet, discreet construction
Soft-touch, lower-bulk construction designed for discreet everyday wear under clothing.
Odour management
Designed to help manage odour during wear, with no added fragrance.
Secure pull-on, easier changing
Side seams are designed to remain secure during normal dressing and can be deliberately opened at change time.
Balanced fit for women and men
A close, lower-bulk unisex profile designed to sit naturally across different body shapes.
Materials and skin-contact considerations
Soft-touch topsheet dermatologically tested for skin contact. Made without PFAS, added fragrance or lotion. Contains no natural rubber latex.

Sizes & Pack Options

Medium (M): 75–130 cm waist or hip measurement, 10 pieces per pack
Large (L): 100–140 cm waist or hip measurement, 9 pieces per pack

Measure around the widest part of the waist or hips and use whichever measurement is larger.

Ordering & Invoicing

Plan-managed orders follow a simple five-step process.

1.
Send order details
Provide the participant, nominated plan manager, delivery and product details Svelte needs to arrange the order.
2.
Confirm the arrangement
Svelte confirms the participant and order details with the nominated plan manager before dispatch.
3.
Dispatch
Once the arrangement is confirmed, Svelte prepares and sends the order to the nominated delivery address.
4.
Invoice following delivery
Following delivery, Svelte sends the invoice electronically to the nominated plan manager.
5.
Claim and payment
The plan manager processes the invoice through their usual NDIS claiming and payment process.

What your Svelte invoice includes

We provide the information needed to help your nominated plan manager review and process the order.

  • Svelte Health Pty Ltd and ABN
  • Participant name and NDIS number
  • Delivery date
  • Product description and quantity supplied
  • NDIS support item: 03_093021079_0103_1_1 – Continence – disposable personal protection
  • Claim type
  • Invoice number/reference
  • Invoice total
  • GST information, where applicable
  • Order, purchase order or plan manager reference where provided
  • Payment details

Downloads

Plan Manager & NDIS Fact Sheet

Product overview, NDIS purchasing information, key features, sizing and ordering details.

View Plan Manager & NDIS Fact Sheet

How to Order Svelte Using NDIS Funding

Step-by-step information for self-managed and plan-managed NDIS purchases, including ordering, invoicing and payment pathways.

View How to Order Svelte Using NDIS Funding

Contact

For invoice requests, documentation requests or NDIS ordering enquiries:

Email: info@getsvelte.com.au
Phone: 1800 783 583

Svelte Health Pty Ltd
ABN 44 689 091 307

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Disclaimer: This page provides general product and ordering information to support NDIS plan manager review, purchasing and record-keeping. It does not replace participant-specific decision-making, funding approval, plan interpretation, clinical assessment or clinical advice where required. Svelte does not assess NDIS eligibility, approve funding, confirm reimbursement or determine clinical suitability.